Privacy Policy

How Pococo Academy collects, uses, stores, and protects personal information in Canada and British Columbia.

Our commitment

We respect family privacy and handle personal information in a way that supports enrollment, communications, childcare operations, and legal obligations.

This page is provided as a practical website policy summary and should be reviewed by legal counsel before publication.

Information we collect

Child and parent/guardian contact details provided through enrollment or inquiry forms.
Attendance, program participation, payment, and communication records.
Website usage data such as basic analytics, device type, and page visits.

How we use information

To manage enrollment, scheduling, billing, and family communication.
To improve the website, programs, and parent experience.
To meet applicable legal, safety, and operational requirements in British Columbia and Canada.

Sharing and storage

We do not sell personal information. We may share limited information with trusted service providers that help us operate the website, support communications, or deliver childcare services. Information is retained only as long as needed for business, legal, or safety purposes.

Contact

Questions about privacy can be sent to pococoacademy@gmail.com.